Our recent pensions survey found that 1 in 2 women (and over 1 in 3 men) in the UK are worried they won’t have enough money in their pension to last through retirement. With these figures, it’s easy to see why so many people across the UK have decided to invest their pension. Unfortunately, it turns out many pension investments have been mis-sold over recent years.

If you believe you’ve been mis-sold pension investments, you’ll be eager to claim back what’s rightfully yours. Thankfully, claiming is simple. In this step by step guide, we’ll take you through everything you need to know about claiming mis-sold pension compensation.

6 simple steps to claiming for a mis-sold pension

1. Discover whether you’ve been mis-sold or not

How do you find out if you were one of the thousands of victims of pension mis-selling in the UK? Pensions can be mis-sold for a number of reasons, from the seller failing to take into account your medical conditions to not being provided with enough information to make an informed decision. For a complete list of mis-sold pension reasons, check out our in-depth guide to mis-sold pensions.

2. Complete an enquiry with a claims expert

If you think you’ve been mis-sold, the next step is to make an enquiry with a pension claims expert, like us! Fill out our mis-sold pensions form online and we’ll be in touch shortly to help you make your claim professionally, legally and effectively. You can even call us directly on 0161 968 0768 and one of our expert pension claim’s advisors will be on-hand to get you started.

3. Fill out your claims pack

Once we’ve been in touch after your initial enquiry, whether that be online or over the phone, we’ll send you a claims pack to fill out. The pack is simple to fill out and will simply outline your details so we can get started with your claim. Once you’ve provided us with your details in your claims pack, we’ll take care of the rest.

4. We’ll request your file from your pension provider

The information you provided us with in step 3 will allow us to contact your pension provider or advisor for more information. Your provider is required to provide us with this within 30 days. Once we have access to your file, we’ll review it to pull out any evidence of your mis-sold pension.

Don’t worry if you change your mind, you’ll have 14 days to cancel your claim after we receive your file.

5. We will submit a pension plan claim on your behalf

Once we have sufficient evidence of your mis-sold pension investments, our professional team will submit a claim on your behalf, and your provider or advisor has up to 8 weeks to respond to this. In some instances, your provider may ask for a short extension of 2-3 weeks.

6. A decision is then made on your claim

After this time, if your claim is upheld, you’ll receive sufficient compensation for your mis-sold pension. However, if your claim is not upheld, we will then refer your case to the Financial Ombudsman for further assistance with your claim. It’s really that simple.

Ready to get started with your pension claim?

If you’re looking to get started, our team have years of experience in helping customers reclaim money they are owed. When you make your claim with Expert Pension Claims, you’re in safe hands. Fill out a form today and we’ll be in touch promptly.